Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Clinical Supervisor reports to the Clinic Administrator and oversees daily clinical operations across six Optum Pediatrics sites. This role partners closely with provider leadership to support the Quadruple Aim-enhancing patient experience, improving population health, reducing costs, and improving the work life of healthcare providers. The Supervisor plays a key role in implementing strategic initiatives and driving operational excellence in a dynamic clinical environment.

Primary Responsibilities:

• Model and promote UnitedHealth Group's core values: Integrity, Compassion, Inclusion, Relationships, Innovation, and Performance
• Lead and supervise a team of clinical staff, including Medical Assistants and Nurses, with responsibility for recruitment, onboarding, training, performance management, and retention
• Monitor clinical performance metrics and develop action plans to improve patient access, care quality, cost efficiency, and team satisfaction
• Apply Lean methodology to streamline workflows, reduce inefficiencies, and enhance value-added clinical time
• Ensure clinical environments, equipment, and supplies are maintained in compliance with local, state, and federal healthcare regulations
• Provide input on staffing models and monitor labor costs to ensure optimal resource utilization
• Contribute to budget planning, reporting, and operational reviews
• Serve as a subject matter expert in both front-office and back-office clinical operations, including patient intake, documentation, and clinical workflows
• Uphold and enforce all applicable healthcare regulations, including OSHA, HIPAA, and CLIA, as well as internal policies and procedures
• Foster a culture of continuous improvement, professional development, and clinical excellence

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• 3+ years of clinical experience as a Medical Assistant, Licensed Practical Nurse (LPN), or Registered Nurse (RN)
• 3+ years of experience in a physician's office, clinic, or hospital setting
• 1+ years of supervisory or team leadership experience
• Proficiency with Electronic Health Records (EHR)
• Working knowledge of OSHA, HIPAA, and CLIA requirements
• Proficiency in Microsoft Office Suite
• Driver's License and access to a reliable transportation

Preferred Qualifications:

• Clinical certification or licensure (e.g., CMA, LPN, RN)
• Experience working in pediatric medicine.
• Experience in quality improvement or patient safety initiatives

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.