Technician opportunities are listed below. We are hiring for the evening shift (1p-close - 9:30p)

Medication Management Partners
13601 Kenton Avenue Crestwood, IL
Alsip, IL 60418
United States

Manages Others
Experience Required
Degree Required
Accepts NHA Certifications
Security Clearance Required
From $17 To $21.00
Per Hour
Employment Type
Work Schedule
No Travel

Job Description

About us: Founded as a beyond pharmacy solution to exclusively service assisted living, memory care, and behavioral health communities. Medication Management Partners uses innovative technology and a rigorous screening process to simplify the medication management process for our partners. Thanks to our Partner Success Team and our efficient, scalable and interoperable processes, MMP is perfectly scripted to make our partners and their team better.

We are an independently owned Long Term Care Pharmacy, located in the southwest suburb of Crestwood, IL, about 20 miles from downtown Chicago. Inc. Magazine recognized MMP in Inc.5000 as one the 5,000 fastest growing privately held companies in the U.S. Our team is dedicated to excellence, and our goal is to be recognized as the best in class pharmacy provider for residential care communities.

Our Core Values - this is who we are, and who we are looking for to add to our team!

  • Seek first to understand – must be intellectually curious, an active learner and listener, an innovative and resourceful problem solver.
  • Always do the right thing – Customer centric, mature, caring and professional adult, who will always do right and make it right.
  • Every detail matters – Meticulous attention to detail is a non-negotiable!
  • If it were easy, everyone would do it - We are looking for an organized, resilient, determined, and reliable “doer” that follows through with deliverables, seeks to exceed expectations, and always completes assigned tasks – always.
  • Live, Learn, Laugh, Love – We are seeking authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body and mind with what makes them happy, healthy and content.

Data Entry: MMP’s workflow starts in the data entry department and the quality of information being entered is of utmost importance! The Data Entry Technician is responsible for entering prescriptions into MMP’s FrameworkLTC and DocuTrack pharmacy systems, with attention to both accuracy and speed. The Data Entry Technician will also provide exemplary community and resident support via telephone and email.

Essential Functions (including but not limited to):

  • Interpreting and entering of prescription orders
  • Profile-only data entry
  • Answering phones and providing excellent customer service
  • Checking emails and messages to pharmacy and responding promptly and professionally
  • Investigating and solving community and/or resident issues
  • Adjudicating insurance claims
Cycle Fill / Medical Records: Over 90% of the daily prescription volume dispensed by MMP is initiated by the Cycle Fill team. The Cycle Fill team is responsible for executing MMP’s Cycle Fill (auto-fill) processes and providing first class customer service and support. Medical Records is responsible for applying billable diagnoses to patient profiles, communicating with facilities based on the needs of the resident MAR (Medical Administration Record), EMAR (Electronic Medical Administration Record), and POS (Physician Order Sheet), and enduring Community census notifications are processed and up to date. The Med Rec Technician will also provide exemplary community support via telephone and email.

Essential Functions (including but not limited to):
  • Preparing and executing cycle-fill (auto-fill) processes / fills
  • Electronic prescription claim adjudication
  • Uploading and/or printing medical records
  • Facility records setup
  • eMAR support
  • Inbound/Outbound phone calls, providing excellent customer service
  • Checking emails and messages, responding promptly and professionally

Billing: The Billing Pharmacy Technician is responsible for correct entry, processing, and follow-up related to the billing of resident prescriptions. The Billing Technician is an advocate for the residents we serve and a revenue generating function of the company – both roles are equally important. This in most cases requires an investigation mindset to research, follow-up, and ensure completion of billing tasks. Attention to detail and an inquisitive spirit is essential to success in this position.

Essential Functions (including but not limited to):

  • Understanding of Medicare Part D, commercial insurance, and Medicaid
  • Adjudicating insurance claims and troubleshooting rejected claims
  • Completing and/or following-up on prior authorization forms
  • Data entry into Framework LTC and Docutrack systems
  • Providing customer service through phones, checking emails and messages to pharmacy and responding promptly and professionally
Dispensing: This position is responsible for the daily operation of automated packaging and dispensing equipment, creating trays for automation, and fulfilling bulk and blister (bingo) prescriptions. This role shares in the responsible of keeping the dispensing area organized and tidy. This position may assist in other areas of fulfillment, such as toting and shipping.

Essential Functions (including but not limited to):
  • Manual dispensing and packaging of prescriptions
  • Operating automated dispensing machine and verification machinery
  • Receiving inventory
  • Toting and / or packaging orders for shipping
Toting: Do you recall the old saying…”Last but certainly not least”? This absolutely applies to the Toting & Shipping Technician position. Toting and shipping are the final step in MMP’s workflow, and they are as equally important as every function that occurred prior. Attention to detail, meticulous following of processes, and timeliness are of utmost importance! The Toting & Shipping Technician is responsible for packaging prescription orders, ensuring all orders are in the appropriate package, applying the correct shipping label, and meeting the applicable courier deadlines. Your role is to ensure the correct orders reach our residents on time, every time.

Essential Functions (including but not limited to):

  • Preparing prescription orders for shipping
  • Ensuring all orders are in the correct box/tote
  • Including appropriate packing slips
  • Preparing / applying correct shipping label, based on community, route, etc
  • Constantly focused on details and accuracy

Opportunities associated with MMP:

  • Work up to 40 hours a week
  • Set schedule
  • Competitive compensation and benefit package
  • Fun atmosphere
  • Potential for growth within the company; defined career path

Equal Opportunity Statement:

Decisions and criteria governing the employment relationship with all employees at Medication Management Partners are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

Job Requirements
Minimum Requirements:

Minimum of one year of experience in a pharmacy setting, preferably long term or managed care
High school diploma or equivalent
Certified & Licensed Pharmacy Technician in Illinois
FrameworkLTC / DocuTrack knowledge a plus
Professional demeanor and appearance with excellent customer service skills
Exceptional oral, written, and listening skills, ability to effectively communicate with a variety of stakeholders
Highly organized and attentive to detail
Able to multi-task and work under deadlines
Motivated, punctual and reliable team member
Medication Management Partners
Sharon Byrd
13601 Kenton Avenue
IL 60418
United States