Medical Staff Support Specialist

OSS Health
1855 Powder Mill Rd
York, PA 17402
United States

Manages Others
Experience Required
Degree Required
Accepts NHA Certifications
Security Clearance Required
Employment Type
Work Schedule

Job Description


Responsible for gathering provider CME data to ensure compliance for physician license renewal and board certification/recertification to include Maintenance of Certification (MOC) requirements, assisting the Medical Secretary and Medical Staff Office as needed to provide timely processing of data collection, CME status reviews and application completion



  • Provides Support to the physician level providers via Medical Secretaries and Medical Staff Office as it relates to Licensure and Board preparation (Initial and/or Renewal). Includes, but not limited to:

o Aids providers in researching opportunities to meet licensure and/or board requirements

o Monitors and collects CME certificates from providers

o Uploads CME certificates to the CME drive

o Enters CME data into the providers OSS Health CME tracker

o Prepares provider CME audits at specified intervals as outlined below or upon request

o Enters CME data into the providers appropriate Board software system

o Enters clinical case data into the appropriate board case listing tracker during board collection

o Assists with board application preparation

  • Processes and conducts accurate verification of CME credits necessary for physician license renewal and board certification/recertification including MOC requirements (i.e. Patient Safety, Child Abuse, CME Audits across multiple systems etc.).
  • Contacts provider and their secretary when necessary, CMEs have not been completed and license renewal is within six (6) months and/or when Board Certification/Recertification is within four (4) years of expiration.
  • Contributes to office operations by meeting deadlines, organizing, and prioritizing workload.
  • Assists in planning physician meetings specific to licensure and board certification as requested.
  • Composes correspondence including letters, memos and reports.
  • Maintains confidentiality of all information of the Medical Staff Office and Secretarial Department, correspondence and files, hospital and other departmental information.
  • Keeps the Medical Staff/Credentialing Manager, Medical Secretary Manager, VPMA, CEO, COO, and the President informed of matters concerning the initial and/or renewal process of physician license or board certification.
  • Other duties as assigned.
Job Requirements
High School Diploma or GED required.

A minimum of two (2) years’ experience in a Medical Secretary and/or Medical Staff Office role.
Must possess a basic knowledge of CME Requirements for Licensing and Board Certifications.
Must be proficient with computers, including Microsoft Word and Excel.
Must possess excellent written and verbal communication skills, as well as excellent interpersonal skills.
Must be able to work with minimal supervision and be able to utilize effective time management principles, as well as work on multiple tasks simultaneously.
Demonstrated respect for confidentiality.
OSS Health
Andrew Matseur
1855 Powder Mill Rd
York PA 17402
United States