Medical Assistant

JOB SUMMARY:

Assists the physician, along with other members of the team, in providing medical care to patients of the Orthopaeadic and/or Pain clinic. Assists with the maintenance of patients’ electronic medical records. Provides exceptional customer service to the patient, patient’s family and colleagues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcomes the patient to the clinical area by accompanying him/her to the examination room.

• Under direction of physician, assists in examination and treatment of patients.

• Interviews patients, measures vitals (i.e. pulse rate, temperature, blood pressure, weight and height) and accurately records information.
• Prepares treatment rooms for examination of patients.
• Assists with removal of staples and/or sutures.
• Prepares injections and assists physician with administration of injections.
• Assists physicians in applying casts, splints, etc.
• Completes necessary documentation in the electronic medical recordkeeping system.
• Coordinates scheduling surgeries and appointments.
• Assists with patient inquiries regarding medication and post-operative treatment.

• Submits prescriptions to pharmacy as ordered by physician, both telephonically and electronically.
• Level II:
• Assists team leads with patient care duties, as delegated.
• Acts as agent for licensed provider.

• Travels to other locations as needed.

• When acting as Preceptor (after completing Preceptor training):
• Assists with the completion of the new hire’s orientation checklist. Collaborates with the Clinical Educator to create goals and monitor the new hire’s success in completing these goals.
• Serves as a role model and resource for the new hire. Uses resources appropriately to guide new hire through the on-boarding process. Assists new hire with transitioning to new work area, introducing him or her to peers, co-workers and the culture of the organization and department.
• Assesses the learning needs and readiness to learn of the new hire. Plans learning activities and experiences for the new hire to facilitate improvement to competencies. Teaches new skills and reinforces previous learning.
• Provides feedback and evaluates performance of the new hire.
• Other duties as assigned.