Medical Assistant Cincinnati Children's Hospital

Cincinnati Children's Hospital
Cincinnati, OH 45229-3026
United States

Job Start Date
Job End Date
Application Closing Date
Manages Others
Experience Required
Degree Required
Accepts NHA Certifications
Security Clearance Required
From $17 To $22.96
Per Hour
Employment Type
Work Schedule
No Travel

Job Description
The Medical Assistant with the required training; education and demonstration of clinical competency; performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician.
Cincinnati, OH
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·Patient Care
Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
·Customer Service
Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.
Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere.
·Data Management
Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
·Laboratory Work and Testing
May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.
Job Requirements
High School Diploma/GED/Equivalent Required
Graduate of Medical Assistant Program OR
1 year experience in a related position OR
Complete of a similar program in the military