Medical Assistant / Care Coordinator - Remote

Moorestown, NJ
United States

Job Start Date
Accepts NHA Certifications
Employment Type
Work Schedule
No Travel

Job Description
We are Cosán Group, a fast-growing technology-enabled healthcare company and the leading privately-held provider of outsourced Care Management services. Our team of professionals from across the country are setting the standard in Care Management through the delivery of technology and services supporting programs such as Chronic Care Management (CCM), Behavioral Health Integration (BHI), and Remote Patient Monitoring (PRM). Our team members are advocates for their patients and ambassadors for the practices we work with. We are committed to a positive employee culture, with a workforce fully engaged and dedicated to the highest level of quality care provided to our patients.
In this role, you will use your health care experience, talents, and problem-solving skills to develop individualized comprehensive care plans using doctor’s notes and data, on behalf of the doctor, and using our best-in-class care management software to help patients. This is a knowledge-based opportunity, not a directly technical role other than developing specific expertise with our care management software application.

what we offer:

· Competitive Benefits including: medical, dental, vision, life insurance, short term & long term disability, EAP Program, 401k plan, PTO and much more.

· Cosán Cares Culture that supports team members through weekly and monthly communications, regular training opportunities, and initiatives to enhance employee engagement and team development.

· Opportunity for advancement: at Cosán Group, we are committed to promoting within allowing you to further your career.

Job Requirements
your responsibilities will be:

· Complete individualized patient care plans and perform care management and care coordination services via the Cosán Group software platform.

· Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.

· Document all client communications (verbal or written) accurately.

· Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate.

· Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.

· Demonstrate ability to work with various cross-organizational areas to meet the needs of the Company’s clients.

· Become skilled at using technology including the care management platform, secure email, Vonage, Electronic Medical Records, etc.

· Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.

· Excellent customer service skills demonstrated by positive feedback from customers and patients.

· Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.


· Currently credentialed as one of the following- LPN/LVN with compact license, Medical Assistant, Pharmacy Technician, or EMT.

· Experience working with Electronic Medical Records (EMR) software as a user.

· Knowledge of basic healthcare terms, conditions, roles, and basic care principles.

· Ability to develop and build trusting relationships with patients and partner practices

· Ability to thrive in a fast-paced environment.

· Must be highly motived, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking, and time management.

· Excellent computer skills with experience in Outlook and MS Office.

· Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

· REQUIRED: Candidate must have reliable high-speed internet and will be asked to provide a speed test to assure it meets the Company’s requirements.

disclaimer: Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers, and being able to work independently with minimal oversight. Job functions may require personal leadership skills such as conflict resolution, instructing, time management, and reliability as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

This position requires long periods of sitting and communicating with patients 6+ hours per day by phone via our platform.