Coordinate patient access activities, such as registration, billing, and scheduling
Assist management in establishing and implementing goals for the department
Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements
Assist in monitoring budgets, staffing levels, quality measures, and/or regulatory compliance
Responsible for running various reports for management review and distribution as directed
Collect, coordinate, update, prepare and maintain various types of data for assigned area(s): logs, graphs, spreadsheets, statistics, productivity, budget information, policies, procedures, and presentations
Coordinate and assist management in processing contracts with outside vendors, business associate’s agreements, security acknowledgements and similar contractual agreements and documentation
High School Diploma or Equivalent from accredited program
At least three years of experience supporting hospital staff
Ability to work with multiple lines of leadership
Must have work experience with Microsoft office products including PowerPoint, Excel, Outlook and Word
Excellent written and verbal communication skills
Associates or Bachelor's Degree preferred
In lieu of Associates degree, completion of degree requirements must be obtained within the first 18 months of hire and/or incumbent must have a minimum of 3-5 years progressively responsible experience in a hospital or business setting.
Medical Terminology knowledge
Supervisory or Team Leader experience
At least 3 years of experience supporting a Manager or Director in a Hospital setting
Knowledge of revenue cycle, patient access, patient registration systems
Successful Completion of the CPAR – Certified Patient Access Representative
Knowledge of McKesson STAR
See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 50 lbs.).
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.