Patient Access Supervisor - St Vincent's Southside SVM- Jacksonville, Ascension - (Full Time)


Jacksonville, FL 32216
United States

Accepts NHA Certifications
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description

Shift Days: Monday- Friday, Shift Hours : 8:30am-5pm- Rotating weekends/holidays

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Patient Access Supervisor will be responsible for the supervision of the daily activities within the patient registration department.


 
Job Requirements
Responsibilities:

Assesses staffing patterns and schedules to optimize departmental resources and productivity.
Orders and maintains appropriate supplies.
Develops and implements a quality assurance program.
Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
Oversees process for collecting fees prior to service.
Keeps abreast of insurance company changes and updates.
Communicates these changes to staff.
Delegates and assigns work commensurate with knowledge, skills and experience, and assures the work is performed appropriately.
Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.
Work closely and professionally with Nursing and Ancillary Departments in an effort to maintain teamwork approach.
Required Qualifications:

High School Diploma or GED
Experience in Patient Access or patient facing roles within a hospital environment
Desired Qualifications:

Associates degree
At least three years preferred experience in hospital Admissions, Business Office, or Physician Office Management.
Physical Requirements:

See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 50 lbs.).
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

·         Comprehensive Medical, Dental, Vision & RX Coverage

·         Paid Time Off, Volunteer Time & Holidays

·         401K with Company Match

·         Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability

·         Tuition Reimbursement

·         Parental Leave

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.  

To learn more, visit: R1RCM.com